Refund Policy

Last Updated: July 2026

At MOVOXS, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, we're here to help.

30-Day Free Returns

We offer a 30-day free return policy from the date your order is delivered.

To qualify for a return:

• The item must be unused and in its original condition.
• Original packaging should be included whenever possible.
• Proof of purchase is required.

Free Return Shipping

Eligible returns include free return shipping.

Please contact our support team before returning any item so we can provide the correct return instructions.

Refunds

Once your returned item has been received and inspected, we will notify you of the approval status.

Approved refunds will be processed to your original payment method within 3–7 business days.

Depending on your bank or payment provider, additional processing time may apply.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours after delivery.

We will provide a replacement or full refund at no additional cost.

Contact

Email: service@movoxs.com